What is settled, and what still needs a lawyer
The customer-facing policies are decided and live. Two items genuinely remain open, and both of them concern the reseller program rather than the client-facing product.
Still open
- FTC Business Opportunity Rule assessment (16 C.F.R. Part 437). Does a $0-buy-in reseller program with no promise to supply customers fall outside the Rule, or does it trigger disclosure obligations? This has not been assessed by anyone qualified to assess it.
- State franchise / business-opportunity / seller-assisted-marketing-plan review. A state-by-state check of whether the reseller program needs registration or disclosure, including states with no minimum-investment threshold. Also not done.
Settled
- Who the customer is dealing with. SiteRelay is a trading name used by Chris Ellington, who runs it as an individual from Fredericksburg, Virginia. No LLC, no corporation, no state of formation. Governing law is the Commonwealth of Virginia and venue is Fredericksburg.
- Prices. Published on the pricing page: $1,200 one time for the website build, $99 a month for the optional care plan, add-ons from $149. Reseller commission is set out in the schedule a reseller receives on approval.
- Refunds and cancellation. Refunds go out within 5 business days. There is a 14-day satisfaction guarantee running from delivery of the first draft. Cancelling the monthly plan takes one email and costs nothing.
- Disputes. State and federal courts in Fredericksburg, Virginia. No arbitration clause and no class-action waiver.
- Vendors named in the Privacy Policy. Netlify for hosting and forms, Stripe for payments, Porkbun for the domain and email forwarding. Form submissions are kept 24 months.
- Reseller time periods. 7 days' notice to terminate for convenience, a 10-day cure period, and confidentiality surviving 2 years.
A lawyer reading these pages would still find things to change, and the two open items above are real. Nothing here claims otherwise.